EU Account Manager

Posted Date 1 month ago(6/28/2022 8:22 AM)
Requisition ID




Ogilvy Social.Lab is not a traditional agency. We are an agency born for the Social Age. Ogilvy Social.Lab understands that social is more than just another digital channel. We cherish our entrepreneurial spirit and embrace the opportunity to rethink marketing and communications while challenging the status quo. 


We are working for several local and international clients incl. Deutsche Bank, IKEA, Actiris, Ford, Engie, several European Institutions, Nestlé, Pfizer, Unilever, Vans, OffWhite, etc.   


Social.Lab was acquired by Ogilvy in 2013, is headquartered in Brussels and has offices in New York, London, Paris, Amsterdam, Bucharest, Singapore, Dubai, Cape Town, Warsaw, and Zurich.  


We are growing fast, and we love it. We know that our success is a direct result of our talents.  





This is a great opportunity for an ambitious and curious individual to work on a number of key accounts. You will be part of an integrated international agency team, primarily responsible for implementing communications campaigns for the EU clients (but not only). We are looking for candidates with strong client-servicing skills, a proven track record in delivering projects and comfortable in managing many projects at once. 

If you are passionate about EU communications, digital media and ready to use your comms experience in a fast-paced environment – then this may be a great next step in your career. 



  • Manage multiple accounts; develop positive working relationships with all clients  
  • Drive client retention, renewals, upsells and client satisfaction 
  • Key role in managing day-to-day relationship and operations with client, agency teams and stakeholders. 
  • Prepare implementation plans and lead client on-boarding; present communications strategy and annual plan.  
  • Work closely with clients to identify needs including content approval workflows and consult on best practices for solutions and setup. 
  • Regularly evaluate quality of content, managing content creation, editorial and strategy resources. 
  • Reporting to the client on account activity / performance. 
  • Managing projects from beginning to end with support where appropriate. 
  • Media relations – liaising with journalists on behalf of clients. 
  • Social media – develop and run social media campaigns with the support of the internal paid team 
  • Support in seeking new opportunities. 
  • Responsible for financial management of projects. 
  • Assisting in the pursuit of new business opportunities within and across company offices and practice areas. 






Experience Required: 

  • 3+ years’ experience in communications (consultancy and agency background a plus). 
  • EU affairs– a good understanding of the Brussels environment and stakeholders. 
  • Proficiency in English. French, Dutch and Spanish are a plus 
  • Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business 
  • Strong Client Service skills. 
  • Good financial management skills. 
  • Excellent written and presentation skills. 
  • Strong time management and organizational skills. 
  • You have established an effective network of relevant contacts. 



  • Entrepreneurial and self-starter. 
  • Great sense of humor. 
  • Creative and strategic thinker. 
  • Ability to consistently demonstrate areas of expertise. 
  • Impeccable attention to detail. 
  • Committed to deliver high levels of service within appropriate time frames. 
  • Team player – ‘can-do’ attitude. 
  • Ability to assume personal responsibility for a project. 
  • Strong sense of accountability. 
  • Not be phased by the idea of seizing the initiative in a situation. 
  • Proven ability to develop strong internal and external business relationship. 





  • Fulltime job within a growing and trendsetting advertising agency at the new WPP campus in Brussels 
  • Big local, regional and global clients 
  • Attractive package and benefits 
  • Continuous trainings 
  • Career conversation and growing opportunities 
  • Very good work atmosphere 
  • Flexible working opportunities 
  • Incredible rooftop 




Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed